Please keep the tracking details for your records. EXCHANGES To expedite the process of receiving the right size or color we recommend placing a second order. Not valid on pre-order items, the purchase of gift cards, charitable items or Saks It just sits in it's bag on the floor in the corner. Promotion may be suspended or terminated at any time. International Association of Better Business Bureaus. Please email our Customer Care Team at customerservice@vixpaulahermanny.com. *** *** | CUSTOMER SERVICE [emailprotected] | P. Best, 858. $$$ customerservice@vixpaulahermanny.com Open now 10:00 AM - 9:00 PM Swimwear Store vixpaulahermanny ViXPHermanny All U.S. returns using the FedEx return label provided will have $9.00 withheld from their refunded amount for shipping & handling. YOUR ORDER #[redacted](placed on April 28, 2015 3:47:14 AM PDT) Our exquisite prints, colors, fabrics, and unique details are all crafted in Brazil. Drop it off at any FedEx Authorized Ship Center. Unlock free returns when you become a ViX Insider. I was never told I had 14 days to return the item. ViX by Paula Hermanny Is this Your Business? Promotional value is for promotional purposes 58% off. *Use code FREESHIP at checkout for free Standard shipping; minimum purchase of $100 or more before taxes required. Our top picks for sunny style, DOLCE&GABBANA Newer pieces: hand wash by themselves until excess dye washes out - bleeding of the dye is normal and will stop after a few washes. Have something to share about ViX by Paula Hermanny? -----Original Message-----From: ViX Customer Service <[emailprotected]>To: [redacted] <[redacted]@aol.com>Sent: Tue, Apr 28, 2015 6:47 amSubject: V I X Paula Hermanny: New Order # [redacted] Shipping and handling charges are not refundable. *** *** | CUSTOMER SERVICE [emailprotected] | P. 858. "They really didn't make an attempt to care about making this right days to return an item isn't much time at all, especially when you aren't told when I had to return the itemI had to go out of my way to pack it back up and drive it to a drop off locationEven if I had told them I wanted to return the item from the beginning, I doubt I would have been able to do so in that time frame, Revdex.com: associated with ViX by Paula Hermanny, but after several inspections weve come ViX Swimwear is carefully hand-crafted utilizing specialty fabrics which require a little bit more attention when caring for them. BBB is here to help. An easy way to calculate your size is to use our Fit Guide here. Update your shipping and currency preferences. Code I never said I didn't want to return the item and never agreed to keep it, even for the stupid 20% off a future purchaseI really wanted the covbut that they agreed was defectiveThey offered to exchange it, knowing it was out of stockThen they offered a refund I said I wanted to think about it I thought about possibly dying the item a different color, etcI want the item, just the correct non-defective itemThey never gave me a time frame in which to return the item, especially after I said I wasn't sure if I wanted to keep the item or notThey didn't respond when I told them I wanted to think about itYou think they would have then given a time frame to decidedays later, when I told them I would agree to keep the item if they adjusted the price as it was currently being sold, regardless of promos rules, etc that Vix made up and added in later emailsAll they had to do to adjust it, is just discount it less minus the whole 10% I used on the original purchase if they didn't want to combine discountsFigure it out so it was 30% off what it currently selling for and adjust it according to what I paid It was a complete reasonable request to give me the defective item at the sale price I have no use for 20% off a future order as I will never be purchasing from Vix againIt is a useless and pointless solution to the problem When they refused the reasonable alternative to just offer the lowest selling price of the item and I would have been fine with that, I wanted to return the item and then they told me it was no longer returnableNo where was I ever given a time frame in which I had to return the itemThen they basically told me , "Oh, well, nothing we can do. You may opt out at any time. more. We are open Monday - Friday from 8:00 am PST - 4:30 pm PST. $216. newly created account to redeem the promotional code. Exchanges are currently not supported for International Orders. Use INSIDER-SMS at checkout to get 15% off your next order. 24/7 Customer Care +1 888 9 688638. customercare@theoutnet.com. [redacted]| CUSTOMER SERVICE [emailprotected]| P. For all the details on our ViX Insider Loyalty Program, follow this link: ViX Insider. Contact I didn't say anything about that because I figured that's what happens because it's fringed. We provide the customers with an opportunity to browse and post the complaints and reviews Cut Can be combined with other offers. Not valid on Premium and Express shipping. only, without money or other value given in exchange. I may have to re dye it or do something. From:<[redacted]@aol.com>Date:Tuesday, May 26, 2015 11:10 AMTo:[redacted] <[emailprotected]>Subject:Fwd: V I X Paula Hermanny: New Order # [redacted] [redacted] x [redacted]1959 PALOMAR OAKS WAY SUITE 130 | CARLSBAD, CA 92011VIXPAULAHERMANNY.COMFACEBOOK.COM/VIXPAU INSTAGRAM.COM/VIXPHERMANNY| TWITTER.COM/VIXPHERMANNY Once your package ships we will send an email with a link to track your order. $198. All returns receivedafter 30 days will be credited to a gift card. *** x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: Date: Tuesday, May 26, 11:AMTo: *** *** Subject: Re: V I X Paula Hermanny: New Order # *** I'm contacting the Revdex.comYou products are cheap and defective.The least you could have done is honor the lower price regardless of the 10%I will never use the 20% off you offered on a future orderI am NOT shopping here againEven the swim suit is cheaply madeThe fringe looks like it will fall apart the first time I wear itI didn't say anything about that because I figured that's what happens because it's fringedBut, bought a swim suit for literally $from H&M that also has fringe and it isn't unraveling like the one I got from you.-----Original Message-----From: ViX Customer Service To: *** Sent: Tue, May 26, 2:pmSubject: Re: V I X Paula Hermanny: New Order # ***Hi again,Unfortunately there is nothing else we can do. *** *** Apologies for the inconvenience BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Ask us anything! 2023 ViX Paula Hermanny All Rights Reserved. XXXX-[redacted] Apologies for the inconvenience *** *** | CUSTOMER SERVICE [emailprotected] | P. 858. Once we receive you return, we'll credit your account. Our style guide for the season's top moments, Leveled-Up Low-Tops $47. New arrivals from cult-favorite labels, Irresistible Diamonds If you have any questions about your order please contact us [emailprotected] call us at858. We cannot accept responsibility for packages we do not ship. You can submit your request to customerservice@vixpaulahermanny.com. Offer valid on saks.com only (excludes Saks Fifth Avenue stores, Saks OFF 5TH stores, Credit Card Type: Saks At Your Service; Saks Beauty Recycling; Saks Sales & Promotions; SaksFirst Card SaksFirst Card. 858. Sale prices already reflect reductions. Customer Service: customerservice@vixpaulahermanny.com 855.677.0670 Headquarters: 5620 Kearny Mesa Road, Suite A, San Diego, CA 92111 Hours of Operation: Monday - Friday 8:00 a.m. to 4:30 p.m. PST Press, Editorial & Collaboration Inquiries: vix@lindagaunt.com Wholesale Inquiries: wholesale@vixswimwear.com Number of messages received may vary. It is the wrong shade of yellow and no dye in other areas. Fifth Avenue employee purchases. Discount cannot be combined with any other offers [redacted]| CUSTOMER SERVICE [emailprotected]| P. Can you do anything else since the item was damaged? I have advised you to return the item if you are unsatisfied however now it is past the 15 day return policy so that is no longer an option. The Activewear Wardrobe for Workouts and Beyond, What To Pack for Inspiratos Luxury Destinations, Saks Travels: The Ultimate Summer Roadtrip, 6 Styles For Building the Essential Summer Wardrobe, Our style guide for the season's top moments, Gear up for their favorite summer activities, Alfresco dining essentials from Picnic Time & more, Go-to gear & clothes for the trending sport, Women's Designer Clothing & Luxury Apparel, Refine by Designer: ViX by Paula Hermanny. 24/7 Customer Care. Will I be charged a shipping fee for an exchange? Reply STOP to unsubscribe. Message and data rates may apply. For returns initiated after 14 days, a $9.95 return shipping charge will be deducted from your refund. I need a cover up. For more information regarding our exchange policy, please follow this link. Is it at least possible to get a price adjustment for extra 30% off that's going on now? 4.4 out of 5 stars 3 . Gently work the soap into garment and rinse using cold water until all sop is gone. -----Original Message-----From: ViX Customer Service <[emailprotected]>To: [redacted] <[redacted]@aol.com>Sent: Thu, May 21, 2015 1:42 pmSubject: Re: V I X Paula Hermanny: New Order # [redacted] Shipping Information: The label's vacation-ready styles, Summer Accessories To Buy Now [redacted] x [redacted]1959 PALOMAR OAKS WAY SUITE 130 | CARLSBAD, CA 92011VIXPAULAHERMANNY.COMFACEBOOK.COM/VIXPAU INSTAGRAM.COM/VIXPHERMANNY| TWITTER.COM/VIXPHERMANNY We will waive the $9.00 charge. 4 coupon codes updated on 10 May,2023 Looking for ViX Paula Hermanny Promo Code for May 2023? Please note that some styles may vary, if you have questions on a specific style, you can always reach out to us on chat, email, or phone. *We will take $50 off every $200 you spend on full-price purchases, up to $500 in savings now through June 9, 2023 at 11:59pm (ET). Full Cut Yourrefund will appear in your account once the item(s) is processed. $116. *** x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: Date: Saturday, May 2, 10:AM To: *** *** Subject: Re: V I X Paula Hermanny: New Order # *** I received my order todayThere is some serious consistency issues with the color and dye on the yellow cover upThere are spots were it's almost white and other blobs of dark yellowI attached photos.-----Original Message----- From: ViX Customer Service To: *** *** Sent: Tue, Apr 28, 6:am Subject: V I X Paula Hermanny: New Order # ***thank youDear *** ***,Thanks for placing your order with V I X Paula Hermanny, SOFIA by V I X, and Paula Hermanny.We appreciate your loyalty and look forward to outfitting you again in the futureOnce your package ships we will send an email with a link to track your orderIf you have any questions about your order please contact us [emailprotected] call us at858. Enjoy 10% Off Select Items Show Code Take 40% Off Summer Collection Show Code Enjoy 25% Off Your Order Show Code Click to get 40% Off Bikinis Show Code Get Up To 80% Off Sale Picks Show Code Click to get Coupon Code for 40% Off Sitewide Show Code Get Extra 20% Off Sale Items Show Code Take 15% Off Your First Order With Code You will receive an email once your return has been processed. [redacted] x [redacted]1959 PALOMAR OAKS WAY SUITE 130 | CARLSBAD, CA 92011VIXPAULAHERMANNY.COMFACEBOOK.COM/VIXPAU INSTAGRAM.COM/VIXPHERMANNY| TWITTER.COM/VIXPHERMANNY TIE DYE SCARF . $168.80 It currently is at the moment. ). All our ViX Paula Hermanny Promo Code and sales are verified by our coupon hunters. Flat Rate - Fixed I received my order today. I really just want this cover-up, I just wish it was ok. Consent is not a condition of purchase. Size I responded saying that the item didn't fall under those guidelines since it was a sale item in the and it was un returnable in the first place. All of our information regarding international orders can be found in this link: International Orders. Gear up for their favorite summer activities, Summer Entertaining If not, we will refund her in full for the item. Customer responded she really just wants the cover up and doesnt plan on placing a new order. S Coupon may not be redeemed for cash or used as payment or credit toward Saks Fifth Avenue Credit Card accounts. From:<[redacted]@aol.com>Date:Monday, May 4, 2015 11:35 AMTo:[redacted] <[emailprotected]>Subject:Re: V I X Paula Hermanny: New Order # [redacted] *** x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: Date: Monday, May 4, 11:AM To: *** *** Subject: Re: V I X Paula Hermanny: New Order # *** The item is sold out?-----Original Message----- From: ViX Customer Service To: *** Sent: Mon, May 4, 1:pm Subject: Re: V I X Paula Hermanny: New Order # ***Hi ***,I see what you are talking about! Promotional code is for one-time use only. See Our Resell Service; SHOP THE COLLECTION. Can I use more than one promo code on an order? Stay Social. Only pay for what you keep. Enter promotional code HURRYSF at checkout. Can I still return my suit after 30 days? Free Shipping and Exchanges on all US orders, Unlock free returns when you become a ViX Insider. Sku Thank you for subscribing. $151.92. You can also create an account here, to track your order from your account. You may opt out at any time. The customer service person could only offer a return of the item. If not we will refund you in full for the item. 54% off. Thank you for providing photosPlease send this back to us as we need to look into this to see if its a manufacture defectIf its a defect with just yours I will be happy to resend you a new oneIf not we will refund you in full for the itemPlease use the FEDEX TRACKING return label we providedWe will waive the $chargeAlso, please write, "ATTEN [redacted] " on the packing slip it originally came with Let me know if you have any questions Best, [redacted] [redacted] | CUSTOMER SERVICE [emailprotected] | P[redacted] x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: < [redacted] @aol.com> Date: Saturday, May 2, 10:AM To: [redacted] < [emailprotected]> Subject: Re: V I X Paula Hermanny: New Order # [redacted] I received my order todayThere is some serious consistency issues with the color and dye on the yellow cover upThere are spots were it's almost white and other blobs of dark yellowI attached photos-----Original Message----- From: ViX Customer Service < [emailprotected]> To: [redacted] < [redacted] @aol.com> Sent: Tue, Apr 28, 6:am Subject: V I X Paula Hermanny: New Order # [redacted] thank youDear [redacted] ,Thanks for placing your order with V I X Paula Hermanny, SOFIA by V I X, and Paula Hermanny.We appreciate your loyalty and look forward to outfitting you again in the futureOnce your package ships we will send an email with a link to track your orderIf you have any questions about your order please contact us [emailprotected] call us at[redacted] x***Monday - Friday, 8am - 5pm PST Your order confirmation is below Orders will be processed and shipped during the regular business days of Monday through FridayOrders placed on the weekends or holidays will be processed and shipped the following business dayThis may vary depending on large promotions, product availability and holiday shipping schedules via FedExYOUR ORDER # [redacted] (placed on April 28, 3:47:AM PDT) Billing Information: Payment Method: [redacted] ***United StatesT:[redacted] Credit Card Credit Card Type: [redacted] Credit Card Number: XXXX- [redacted] Shipping Information: Shipping Method: [redacted] blvd [redacted] , Ohio, ***United StatesT:[redacted] Flat Rate - Fixed Item Sku Qty Subtotal SOLID PISCO TRIANGLE FRINGE TOP Size S [redacted] $SOLID PISCO TIE SIDE BOTTOM Size S Cut Full Cut [redacted] $SOLID YELLOW NAYA CHEMISE DRESS Size M [redacted] M $TIE DYE SCARF Size OS [redacted] S $Subtotal $Shipping & Handling $Discount (10% Off, iVvAed) -$Grand Total $, Revdex.com: Bold new sneaker arrivals, Father's Day Gift Guide Shady, yet now dead: once upon a time this website was Customer service stated if the problem is only her item, we would be happy to send a replacement. Best, The only option if she wanted to keep the item is offer a 20% off code for next purchase for the inconvenience. SaksFirst Members get free Standard shipping on every order, no minimum spend or code required. Dear [redacted],Thanks for placing your order with V I X Paula Hermanny, SOFIA by V I X, and Paula Hermanny.We appreciate your loyalty and look forward to outfitting you again in the future. I won't use the 20% off a future order that you previously offeredI don't plan on placing another order-----Original Message----- From: ViX Customer Service < [emailprotected]> To: [redacted] < [redacted] @aol.com> Sent: Thu, May 21, 1:pm Subject: Re: V I X Paula Hermanny: New Order # [redacted] My apologies you are correct it is a sale item which was non returnabledays is our regular return policy window on return items You received this item using a 10% off code iVvAed and codes cannot be combinedWe also cannot apply discounts on past orders We will not be able to honor what you are requesting at this time Have a great day Best, [redacted] | CUSTOMER SERVICE [emailprotected] | P[redacted] x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: < [redacted] @aol.com> Date: Thursday, May 21, 10:AM To: [redacted] < [emailprotected]> Subject: Re: V I X Paula Hermanny: New Order # [redacted] You never said I had days, It was a sale item in the first place so it was non-returnable with your regular return guidelinesIt would be a nice gesture to honor the 30% which it is currently priced atI have no use for the 20% off a future order which you offered-----Original Message----- From: ViX Customer Service < [emailprotected]> To: [redacted] < [redacted] @aol.com> Sent: Thu, May 21, 1:pm Subject: Re: V I X Paula Hermanny: New Order # [redacted] Please seek sale disclaimer attachedI have advised you to return the item if you are unsatisfied however now it is past the day return policy so that is no longer an optionSincere apologies [redacted] | CUSTOMER SERVICE [emailprotected] | P[redacted] x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: < [redacted] @aol.com> Date: Thursday, May 21, 9:AM To: [redacted] < [emailprotected]> Subject: Re: V I X Paula Hermanny: New Order # [redacted] Is it at least possible to get a price adjustment for extra 30% off that's going on now? Vix Paula Hermanny Beachwear. The latest head-turning heels, Trending Bags Discover a wide variety of Vix Paula Hermanny items on YOOX | Get inspired and shop the latest fashion trends online! I still don't want to return it but also having worn it yet either. There are spots were it's almost white and other blobs of dark yellow. Please email us at customerservice@vixpaulahermanny.com and our Customer Care Team will be happy to assist. LIGHTING, TEXTILES, DCOR: THE NEWS AND THE LATEST TRENDS TO FOLLOW. 50% Off Best ViX Paula Hermanny Coupon Shop Sale At vixpaulahermanny.com Details 15% Off Join Insiders - Subscribe + Get 15% off Special Offer No Code Needed Score: 24 15% Off Shop Sale At vixpaulahermanny.com Details Sale Designer Beach Accessories Category Sale No Code Needed Score: 17 Used 37 times Shop Sale At vixpaulahermanny.com Details Sale Take Me to the Homepage, I Don't Want free returns. I never said I didn't want to return the item and never agreed to keep it, even for the stupid 20% off a future purchaseI really wanted the covbut that they agreed was defectiveThey offered to exchange it, knowing it was out of stockThen they offered a refund I said I wanted to think about it I thought about possibly dying the item a different color, etcI want the item, just the correct non-defective itemThey never gave me a time frame in which to return the item, especially after I said I wasn't sure if I wanted to keep the item or notThey didn't respond when I told them I wanted to think about itYou think they would have then given a time frame to decidedays later, when I told them I would agree to keep the item if they adjusted the price as it was currently being sold, regardless of promos rules, etc that Vix made up and added in later emailsAll they had to do to adjust it, is just discount it less minus the whole 10% I used on the original purchase if they didn't want to combine discountsFigure it out so it was 30% off what it currently selling for and adjust it according to what I paid It was a complete reasonable request to give me the defective item at the sale price I have no use for 20% off a future order as I will never be purchasing from Vix againIt is a useless and pointless solution to the problem When they refused the reasonable alternative to just offer the lowest selling price of the item and I would have been fine with that, I wanted to return the item and then they told me it was no longer returnableNo where was I ever given a time frame in which I had to return the itemThen they basically told me , "Oh, well, nothing we can do." . Go-to grooming picks for Dad, Fun in the Sun Credit Card Number: Business I waited a little while to decide. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Promotion may be suspended or terminated at any time. We offer free shipping and free exchanges on all US orders. Shipping Method: Vibrant, summer-ready styles, Christian Louboutin A WHOLE WORLD TO DISCOVER: A CREATIVE LAB RUN ON THE ENERGY OF 8 BY YOOX! ViX by Paula Hermanny consumer reviews, complaints, customer service. Text HELP for info. SOLID YELLOW NAYA CHEMISE DRESS [redacted]United StatesT:440[redacted] From:<[redacted]@aol.com>Date:Tuesday, May 26, 2015 11:40 AMTo:[redacted] <[emailprotected]>Subject:Re: V I X Paula Hermanny: New Order # [redacted] Clothing items will vary, you can double check on the product features under each item. Use INSIDER-SMS at checkout to get 15% off your next order. . I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. Sign up for free returns and so much more. From:<[redacted]@aol.com>Date:Monday, May 4, 2015 2:26 PMTo:[redacted] <[emailprotected]>Subject:Re: V I X Paula Hermanny: New Order # [redacted] 858. $35.50 Unlock free returns when you become a ViX Insider. BBB reports on known marketplace practices. Up To $275 Off with Code FALL22SF. We can only process a refund back to the original form of payment. Offer valid at saks.com only. She told me "NO" and informed me it was un returnable since it was past the 14 days. Customer Service implied yes, the item was currently sold out and was mentioned it may not be restocked upon receiving her defective item and in this case we would still offer a refund. [redacted] x [redacted]1959 PALOMAR OAKS WAY SUITE 130 | CARLSBAD, CA 92011VIXPAULAHERMANNY.COMFACEBOOK.COM/VIXPAU INSTAGRAM.COM/VIXPHERMANNY| TWITTER.COM/VIXPHERMANNY Promotional value is for promotional purposes only, without money or other value given in exchange. 858. You must be logged into your Customer expressed concern regarding the item being sold out. By joining ViX Insider Rewards you agree to receive promotional emails. Recommended. These include Order Confirmation, Order Shipment Confirmation, When the Order is out for Delivery, and when the Order has been Delivered. JUST IN. Once we receive you return, we'll credit your account -----Original Message----- From: ViX Customer Service < [emailprotected]> To: [redacted] < [redacted] @aol.com> Sent: Mon, May 4, 5:pm Subject: Re: V I X Paula Hermanny: New Order # [redacted] It currently is at the momentI cannot guarantee it will be restocked upon us receivingIn this case we would offer a refund [redacted] | CUSTOMER SERVICE [emailprotected] | P[redacted] x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: < [redacted] @aol.com> Date: Monday, May 4, 11:AM To: [redacted] < [emailprotected]> Subject: Re: V I X Paula Hermanny: New Order # [redacted] The item is sold out? Write a review Sign in ViX by Paula Hermanny Sharing is caring! I am NOT shopping here again. Please note when placing an international order duties and taxes will be applied at checkout. Only pay for what you keep. Orders will be processed and shipped during the regular business days of Monday through FridayOrders placed on the weekends or holidays will be processed and shipped the following business dayThis may vary depending on large promotions, product availability and holiday shipping schedules via FedEx.YOUR ORDER #***(placed on April 28, 3:47:AM PDT)Billing Information:Payment Method:*** *** Disability Customer Support Clinic Customer Service Best Sellers Amazon Basics New Releases Prime Today's Deals Music Books Registry Fashion Amazon Home One Medical Gift Cards Pharmacy Toys & Games Sell Coupons Automotive Computers Find a Gift Beauty . I wasn't sure what I wanted to do at that point since I really liked what the item was supposed to look like. -----Original Message-----From: ViX Customer Service <[emailprotected]>To: [redacted] <[redacted]@aol.com>Sent: Thu, May 21, 2015 1:16 pmSubject: Re: V I X Paula Hermanny: New Order # [redacted] Rinse your swimsuit as soon as possible in cool tap water after each time you wear it. It provides accessories including Hats, Bags, Sandals, Wraps, and Jewelry. Not a VIX Insider? SOLID PISCO TIE SIDE BOTTOM Update your shipping and currency preferences. Yes! Item To wash your suit, soak in a bowl or the sink for at least for 20 minutes before adding a small cap full of a gentle hand soap that contains no moisturizers, or a gentle detergent. *** *** | CUSTOMER SERVICE [emailprotected] | P. A SPACE FOR POP-UP SHOPS FEATURING FASHION BRANDS, SPORTSWEAR, THE COOLEST ACCESSORIES OF THE MOMENT AND CAPSULE COLLECTIONS CREATED EXCLUSIVELY FOR YOOX. Caring for your suit in the appropriate manner is the best way possible to ensure that it will not deteriorate in an untimely manner. Msg & Data rates may apply. All of our swimwear features removable padding. I informed them that the item was already sold out and the one they were looking at was a Large, a different size. and saksoff5th.com). $52.80 This offer cannot be applied as credit to previous purchases. 24/7 Customer Care +1 888 9 688638. customercare@theoutnet.com. Response: Sincere apologies. -----Original Message-----From: [redacted] <[redacted]@aol.com>To: customerservice <[emailprotected]>Sent: Thu, May 21, 2015 1:49 pmSubject: Re: V I X Paula Hermanny: New Order # [redacted] . To submit a return, please go to our Return Portal. Browse luxury ViX by Paula Hermanny Two-Piece and other new arrivals. Size The item is sold out? Farther down in this email, is the chain of emails between the customer and customer service. *** *** Cannot be combined with any other promotions. 300 Employees . Regards,[redacted]| ACCOUNTING MANAGER[redacted]@VIXPAULAHERMANNY.COM| P. Take Me to the Homepage, I Don't Want free returns. -----Original Message-----From: ViX Customer Service <[emailprotected]>To: [redacted] <[redacted]@aol.com>Sent: Tue, May 5, 2015 2:47 pmSubject: Re: V I X Paula Hermanny: New Order # [redacted] M Size No adjustments to prior purchases. *** x ***PALOMAR OAKS WAY SUITE | CARLSBAD, CA 92011VIXPAULAHERMANNY.COM FACEBOOK.COM/VIXPAULAHERMANNY | INSTAGRAM.COM/VIXPHERMANNY | TWITTER.COM/VIXPHERMANNY From: Date: Thursday, May 21, 10:AM To: *** *** Subject: Re: V I X Paula Hermanny: New Order # *** You never said I had days, It was a sale item in the first place so it was non-returnable with your regular return guidelinesIt would be a nice gesture to honor the 30% which it is currently priced atI have no use for the 20% off a future order which you offered.-----Original Message----- From: ViX Customer Service To: *** Sent: Thu, May 21, 1:pm Subject: Re: V I X Paula Hermanny: New Order # ***Please seek sale disclaimer attached.I have advised you to return the item if you are unsatisfied however now it is past the day return policy so that is no longer an option.Sincere apologies.