View our power outage map to get information on current power outages in Edmonton. All rights reserved. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commissions (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Enid Blyton. Yes 75. We screen for comments that seek to spread information that is false or misleading. @ReAnimateHer_ @TELUS @TELUSsupport Fuuuuck, that sucks. @elks @TELUS This team is terrible but at least this box suite is pretty cool, @TELUS @TELUSsupport you changed emails and I still cant access. WATCH: Fireworks light up Argentine league soccer match, Baby moose rescued after being abandoned in B.C. I dont drive, Im in the middle of nowhere so if something was to happen with my son, its not like I could reach anybody, Yarochuk said. Virgin? 1. She's definitely allowed to get it. She's definitely allowed to get it. Telus internet service uses DSL technology. The City of Red Deer also confirmed 911 service had been restored. Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Latest outage, problems and issue reports in Edmonton and nearby locations: Young Millennial Chinese !! Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. These companies and plans are PIRACY! Normally the larger the red dots are in the outages and problems map, the more likely that TELUS Communications is down right now. Canada Home Companies Telus Outage Map Telus Outage Map The map below depicts the most recent cities in Canada where Telus users have reported problems and outages. My preferred Store. Tips? Getting to 2 days without Internet. #TELUS #tech. Telus is experiencing network issues in Alberta Tuesday morning. On Thursday night, the emergency alert said Telus had confirmed the restoration of wireless services in the impacted areas, however landlines were affected by the outage for an additional hour or so. Hours of Operation. Individuals are asked to monitor https://www.telus.com/en/bc/outages for information concerning outages. Coronavirus vaccination tracker: How many people in Canada have received shots? Visit your nearest TELUS Store to shop for all the latest and greatest mobile phones, accessories, tech and more. Learn more >, The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. premier thanks community for support, Tornado watch issued for areas north and east of Edmonton, Man injured in assault near TELUS World of Science, Thief still at large after string of cannabis store robberies, Duck, duck, Jeep: Why rubber ducks appearing on Jeeps, Police investigate attempted abduction of teen. Share your thoughts and join the conversation in the comments. Check the status of service outages for your TELUS internet, home phone, Optik TV services and mobility. Actual coverage, network services and technology can vary and are subject to change. @TELUS Hey @TELUSsupport, why the hell does your cell reception suck so bad in rural Manitoba? Appreciate your response. @shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue, Tread carefully, @TELUS . Earlier, we experienced an equipment failure that caused service disruptions in parts of Western Canada. Anyone have Fibre w/Telus? Daily puzzles including the New York Times Crossword. Latest outage, problems and issue reports in social media: Joanne The Pfeisty Pfizered Pfemale , Fredericton, New Brunswick/Nouveau-Brunswick. Are you saying that the phone doesn't have the chip and Telus isn't transmitting it but they do send out a signal to turn on the "5g" symbol on people's phones to make them think they're getting it? Telus support confirmed that service was restored to customers in Alberta and B.C around 2 p.m., in a Thursday Tweet. gonna be great to cancel my telus contract after the 5G hits, They've called me over 10 times this week trying to get it working (still no resolution). Frustrations? @JulieDzerowicz can you explain to me why you support bill C-10? Some customers may experience issues when calling or texting Rogers customers. Telus confirmed the service disruption for areas of Alberta and B.C. Telus internet service uses DSL technology. Find out what is going on. Tired of calling for help with no improvement, whats next? Several people took to Twitter to report the outage, citing troubles with voice services on their phones. Someone at Telus had same issue and hadn't been updated on new policy. Comments are not open on some news articles; Bell Media reserves the right to choose commenting availability. Appreciate your response. Comments may take up to an hour for moderation before appearing on the site. Share them here. , @TELUS @TELUSsupport been a long time customer but recently moved to larger homes. Have you asked neighbors if they are seeing an outage? #horrible #worstserviceever. Luckily, the Vancouver-based company says that it's already working on a resolution. from LTE+ though. Telus says it fixed a network outage that affected mobility users across Alberta and parts of western Canada Tuesday morning. Your office assistant has not responded to my emails after the first one. The recent Telus outages have enraged many of the company's customers. Telus' mobile phone network supports CMS, HSPA and LTE. Services down included texting, calling and data. In a Thursday Tweet, Telus said they were investigating reports of a service disruption causing outages impacting wireless customers in Alberta and B.C. We know how critical connectivity is for our customers and we apologize for the service interruption, Use of this Website assumes acceptance of Terms & Conditions and Privacy Policy | Accessibility, CTVNewsEdmonton.ca Senior Digital Producer, Published Tuesday, March 31, 2020 10:43AM MDT, Last Updated Tuesday, March 31, 2020 12:24PM MDT, TELUS Mobility's service was down in Red Deer, Swimming instructor saves man from drowning, Apple unveils mixed-reality vision goggles, 'I just swallowed a bug': Taylor Swift onstage, Why experts agree Edmontonians should report non-criminal 'hate incidents' to police, Caught on camera: 2 try to steal ATM from northern Alberta bank, Alberta wildfire evacuee thanks man who saved him when he was choking on water, Homicide unit investigating death at scene of robbery in Forest Heights, Edmonton teen missing after being swept away in North Saskatchewan River: police, 2 injured in separate amusement ride incidents in Stony Plain, 13-year-old girl attacked by stranger near Mill Creek Ravine, 'I was gutted': Rainbow sidewalk in front of central Alberta church vandalized, Lucky duckies saved after falling down Calgary storm drain, 'I'm sorry to bring the bad news': Mikisew Cree First Nation chief confirms cabins destroyed by wildfire, Landspout spotted near central Alberta town, Man who attacked Edmonton mom in front of her kids has sentence reduced by 5 years, WATCH: Taylor Swift swallows bug during Chicago concert, 'Say Cheese' 101: Japanese students taking smiling lessons, Apple unveils US$3,499 mixed-reality headset 'Vision Pro', Prison service to review decision to transfer killer Bernardo to medium security, Poilievre threatens to filibuster budget bill if Liberals don't meet demands, About ducking time: Apple to tweak iPhone autocorrect function, Here's what Quebec's wildfires look like from outer space, Facing evacuations due to a forest fire or flood? @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Frustrations? You can complain on Twitter about it and say you'll never work with them again or . Those who know me know this is an absolute last resort, tweeting. At the moment, we haven't detected any problems at Telus. The owner of a restaurant in Vegreville told CTV News she lost business, as many customers call in their orders. If you are a Home delivery print subscriber, unlimited online access is, Service restored for Telus customers in Alberta and B.C. Everyone we talk to makes promises they then dont deliver on (when we finally get through). It is crucial to get in touch with Telus if you are a client and have encountered an outage in order to report the problem and receive assistance. @ROWPublicHealth Is there a way to check that you have correct number to text about earlier appointment offers? You guys better get it together because Im about to switch to Telus if this keeps up. Comments are moderated and will not appear on site until they have been reviewed. The density of these reports is depicted by the color scale as shown below. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on.. @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app, Tonight I learned that Canada has THEE worse cell phone provider companies/plans! Healthy focus. Heres what to pack in a grab-and-go bag, Canada facing critical shortages of leukemia and thyroid cancer drugs, Police ask for help to find northern Alberta teen missing for several days, UCP lost by 25 votes in Calgary-Acadia, 42 in Calgary-Glenmore: source, Alberta man with 87 warrants, drugs busted after running a stop sign: RCMP, Man charged with 2nd-degree murder in homicide south of Edmonton, Poor air quality, evacuations in multiple provinces due to wildfires, Premiers need to keep talking about the health-care crisis: medical associations, Flair tops Canadian airlines with average number of complaints per 100 flights: CTA, Understanding the deal: Critics skeptical of Calgary event centre agreement ahead of Mondays public meeting, Pride events in Canada facing higher security costs, feds offer $1.5M, Increase in mosquitoes 'a trend' across Canada this year. @TELUS, what you got? @scorpiomom1980 That's not right at all. Dill, a Nigerian Dwarf goat, is drawing a lot of stares in a small town east of Edmonton. Areas shown are approximate, actual coverage may vary from map graphics. Get email updates from your favourite authors. Telus' mobile phone network supports CMS, HSPA and LTE. 2. Here's why, Wildfire risk remains well above average across Canada this month, Depression, living in a disadvantaged neighbourhood may lead to faster aging: study, Nature Conservancy of Canada releases action plan to protect Prairie grasslands, Wildfire situation improving, Alberta no longer in state of emergency, Infographics: COVID-19 in Alberta by the numbers, Looking for a mask? Yarochuk, a young mother, lives in Mundare and she quickly became concerned when phone service was knocked out. Telus service teams have restored telephone and cellphone communications to customers in Alberta and B.C. Terms & Conditions 9-1-1 service has been restored for all customers. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Postmedia is committed to maintaining a lively but civil forum for discussion and encourage all readers to share their views on our articles. @Rogers wanna explain why I have no service again?! I'm interested, When TELUS or AIR CANADA or RBC raise their fees, or prices, you can do one of two things. At least go with Telus my god, @TELUS I wouldn't give the dog **** off my boot for your cell phone and lousy customer service. By using this site, you agree to its use of cookies. Learn more >, The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We will not publish comments that are profane, libelous, racist, or engage in personal attacks. This is why youre my service provider. Photo by Andy Wong / AP. @darrenscrimes @ComputerChick0 I love the bit where he says he is a phone repair expert and can be trusted, also there are no 5G networks in Canada, I think Rogers Wireless, Bell Mobility, Telus Mobility and Videotron might disagree. Learn more about. #TELUS #tech. We will not publish comments that link to outside websites. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Heres what to pack in a grab-and-go bag, Canada facing critical shortages of leukemia and thyroid cancer drugs, South African firefighters dance in Alberta, N.S. Telus is 75 down. Let go of things that cant seem to be resolved, like basic cell phone/email/account access, you know, insignificant communication tools by @TELUS . @incognito_nunya @ggreeneyes1975 ****.now I'm glad I have Shaw.no Fox on news. Heck, Telus wfh program for customer service agents dates back over a DECADE. @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. By signing up you consent to receive the above newsletter from Postmedia Network Inc. A welcome email is on its way. May 7 Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. The latest reports from users having issues in Edmonton come from postal codes T5T, T6W, T5Y, T6J, T6L, T5H, T6X and T6T. Aug 6, 2020 TELUS Mobility outages resolved for Alberta customers A widespread outage of TELUS Mobility services across Alberta, including landline, cellphone and data services was resolved. Apparently forwarding two numbers to my cell phone is really hard to do on new fibreoptic technology. We have no problems with the quality of Shaw, but b/c were mobility clients, Telus is offering GB fibre for $75 plus a bill credit. The following are the most recent problems reported by Telus users through our website. CTVNewsEdmonton.ca Senior Digital Producer. @TELUSsupport Thank you, Telus Support. {{#query}}Nothing found for query "{{query}}"{{/query}}. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. Months of no resolution. @TELUSsupport @olsoncory8 Telus is the most **** internet cant ******* stand this ****. If you have trouble reading the characters in the picture, click it to see a new one. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. In the last three months, how would you rate Telus? Heck, Telus wfh program for customer service agents dates back over a DECADE. This advertisement has not loaded yet, but your article continues below. If people cant call in to place their order, I definitely lost money for that, Paulina Chung, owner of the China Zone Restaurant said. Earlier, we experienced an equipment failure that caused service disruptions in parts of Western Canada, Telus said in a statement online. Donate. around 11:30 a.m. on Thursday. Full Outage Map Problems in the last 24 hours in Edmonton, Alberta The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton and surrounding areas. Are you experiencing issues or an outage? Find out what is going on. My ****** asymmetric cable modem is 100 up. Back to results . https://t.co/7QRa2nBfe1. If you have any tips or frustrations you wish to share, please leave a message in the comments section! RT @Safety_Canada: If you're affected by a power outage due to a #Wildfire, please be cautious and follow these tips to #GetPrepared and stay safe: https . There's no third option. @TELUSsupport @olsoncory8 Telus is the most **** internet cant ******* stand this ****. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by . Please let us know what issue you are experiencing with Telus: Thank you for the report! The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. In the last three months, how would you rate Telus? Having problems? Telus says it fixed a network outage that affected mobility users across Alberta and parts of western Canada Tuesday morning. In a mind-boggling 180 turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers. Is Telus Having an Outage Right Now? He is not going to repair any phone of mine, he is an idiot. "Earlier, we experienced an equipment failure that caused service disruptions in parts of Western Canada. EDMONTON -- @TELUSsupport Thank you, Telus Support. second dose next thursday. experiencing outages. Try visiting the following official links: Realtime status of outages and problems with service providers in Canada. I've never understood why this has never been addressed. Phone & Internet Service Providers More Video & Streaming More VoIP & Messaging More Online Services More Mobile Apps & Games More Web Hosting & Cloud Services More Learn more about. Officials with Telus told CTV News that a massive landline phone outage, that left thousands without service Wednesday evening, was caused by problems with hardware in one of the communities. The chart below shows the number of Telus reports we have received in the last 24 hours from users in Edmonton and surrounding areas. @TELUS how do I get Telus to deal with an issue with an above ground line that is crossing my property? You can get richer by buying their shares. The Liberals say that Canadians pay up to twice as much for wireless services than people in other G7 countries. Get the latest headlines, breaking news and columns. Making #workingfromhome pretty tough right now. Have been wanting to get PureFibre for a long time now. Telus TV relies on satellite or internet television (IPTV). Please let us know what issue you are experiencing with Telus: Thank you for the report! 8330 82 Avenue Northwest Unit 114 Edmonton ALBERTA T6C 0Y6 CA. wildfire, B.C. Telus TV relies on satellite or internet television (IPTV). Oct 06, 2021, 4:51 PM Updated Mikhail Primakov | Dreamstime *Update: as of 6:19 p.m. EST a Telus spokesperson confirmed to Narcity that service had been restored to all customers. 02-03-2019 11:57 AM. Sign up for notifications if there's an outage in your area, or even report an outage or event yourself! @PassiveCndIncom It is a program called Virtual Intelligence Briefing (ViB) which is a B2B Marketing Service. ORIGINAL 10:55 a.m. Telus is dealing with a service outage impacting wireless customers in Western Canada. Tips? @incognito_nunya @ggreeneyes1975 ****.now I'm glad I have Shaw.no Fox on news. At the moment, we haven't detected any problems at Telus. All rights reserved. 365 Bloor Street East, Toronto, Ontario, M4W 3L4. Someone at Telus had same issue and hadn't been updated on new policy. CTV News Channel. Telus internet service uses DSL technology. I dont watch it, but others do and the rubbish fox spews is why some of our citizens are falling further down the rabbit hole. Edmonton, Sherwood Park, Fort Saskatchewan and St. Albert. Canada Realtime status of outages and problems We monitor service providers in real-time and let you know if they are down or experiencing issues. @ggreeneyes1975 I have Telus and in order to get the news package I want, Fox is included. If you are having issues, please submit a report below. If you are experiencing problems with Telus, please submit a report below. I'm interested. Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security. @mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. If you're using an alias, make sure it's unique. The most recent Telus outage reports came from the following cities:
Telus said the outage started after hardware problems arose with a switcher located in Vegreville, and that shut down phone lines it took crews about five hours to fix the issue. Please be advised: Create an account or sign in to continue with your reading experience. gonna be great to cancel my telus contract after the 5G hits, They've called me over 10 times this week trying to get it working (still no resolution). So bad. Comments may take up to an hour for moderation before appearing on the site. It has to be the worst in Western Canada, build some more damn cell towers outside the city of Winnipeg and Brandon! Loading map, please wait. Fly and Fetch, a company based in Edmonton, delivers packages around the world. [Update] Service has been restored for our BC and AB mobility customers. golden retriever spends golden years carrying groceries, Blind Paralympian with dog finds missing people, Que. 2023 Edmonton Journal, a division of Postmedia Network Inc. All rights reserved. Live Outage Map The most recent Telus outage reports came from the following cities: Calgary, Edmonton, Vancouver, Kelowna, Chestermere, Brooks, Port Alberni, Victoria, Airdrie, Cranbrook, Williams Lake, Sherwood Park, Surrey, Prince Albert and Toronto . Unlimited online access to articles from across Canada with one account. 365 Bloor Street East, Toronto, Ontario, M4W 3L4. @Shawhelp My wish is..when watching Shaw on Demand. Today . Disclamer: The outage map for TELUS Communications down status shows the geo locations of people that are asking questions like "Is TELUS Communications down right now? If you have any tips or frustrations you wish to share, please leave a message in the comments section! By signing up you consent to receive the above newsletter from Postmedia Network Inc. A welcome email is on its way. Telus Web Hosting is so awful and weird. You are contributing to debate and discussion, and helping to make this website a more open place. @jesssicrap @TELUS I'm just happy I'm not at work. There was an error, please provide a valid email address. Our team quickly identified the outage & restored services within an hour. Book An Appointment. Our team quickly identified the outage & restored services within an hour," the telecommunications company said on Twitter. Telus confirmed the service disruption for areas of Alberta and B.C. Those who know me know this is an absolute last resort, tweeting. Text DONATE to 41010 to give $20 to wildfire relief. Swimming instructor saves man from drowning, Apple unveils mixed-reality vision goggles, 'I just swallowed a bug': Taylor Swift onstage, Why experts agree Edmontonians should report non-criminal 'hate incidents' to police, Caught on camera: 2 try to steal ATM from northern Alberta bank, Alberta wildfire evacuee thanks man who saved him when he was choking on water, Homicide unit investigating death at scene of robbery in Forest Heights, Edmonton teen missing after being swept away in North Saskatchewan River: police, 2 injured in separate amusement ride incidents in Stony Plain, 13-year-old girl attacked by stranger near Mill Creek Ravine, 'I was gutted': Rainbow sidewalk in front of central Alberta church vandalized, Lucky duckies saved after falling down Calgary storm drain, 'I'm sorry to bring the bad news': Mikisew Cree First Nation chief confirms cabins destroyed by wildfire, Landspout spotted near central Alberta town, Man who attacked Edmonton mom in front of her kids has sentence reduced by 5 years, WATCH: Taylor Swift swallows bug during Chicago concert, 'Say Cheese' 101: Japanese students taking smiling lessons, Apple unveils US$3,499 mixed-reality headset 'Vision Pro', Prison service to review decision to transfer killer Bernardo to medium security, Poilievre threatens to filibuster budget bill if Liberals don't meet demands, About ducking time: Apple to tweak iPhone autocorrect function, Here's what Quebec's wildfires look like from outer space, Facing evacuations due to a forest fire or flood? If you are a Home delivery print subscriber, unlimited online access is, Telus network restored in Alberta after morning outage. My ****** asymmetric cable modem is 100 up. Yes 75. Months of no resolution. Let go of things that cant seem to be resolved, like basic cell phone/email/account access, you know, insignificant communication tools by @TELUS . The Oilers are shifting focus to another season following their defeat to the Winnipeg Jets in the Stanley Cup playoffs. in a tweet. The next issue of Edmonton Journal Headline News will soon be in your inbox. Access articles from across Canada with one account. @TELUSsupport My cellphone has no voice service, says turned off by carrier . For the pause function to work when I press the button instead of a pause before the pause, and a fast-forward/rewind function that works. Often the issue can arise with a single connection. Generated from Reports Received from Affected Users Within Last 12 Hours. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Virgin? Unlimited online access to articles from across Canada with one account. We recognize the land and the benefits it provides all of us, as . telus.com/status youtube.com TELUS | Service Status Site Useful comments include a description of the problem, city and postal code. This is a issue that NEEDS to be fixed AND talked about more! At 11 a.m., TELUS said service had been restored and apologized to customers. Outage reports and issues in the past 15 days originated from: Tips? The most recent Telus outage reports came from the following cities:
This Gift Card was for my 30 minutes phone meeting with a VoIP provider (used by Telus) called Ring Central. Office Internet service outages and status . Criterion Digital 2023. If you don't see it, please check your junk folder. On Wednesday evening, about 40 communities lost landline phone service for some time leading to a number of emergency alerts, as the lack of phone service meant affected residents couldnt call 911 through a landline. @TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. Healthy focus. The alert was first issued at 11:15 a.m. by . Several people took to Twitter to report the outage, citing troubles with voice services on their phones. Thanks for your patience!. @TELUS your phone company is a ******* joke learn how to provide service to your customers dumb *****. We'll continue to monitor to ensure network stability, and we appreciate your patience! For updates on known outages in your area, visit their website. Telus support confirmed that service was restored to customers in Alberta and B.C around 2 p.m., in a Thursday Tweet. Text DONATE to 41010 to give $20 to wildfire relief. Support local journalists and the next generation of journalists. Contacting TELUS using the methods in the Contact Us section will start your path to addressing the outage. @RogersBiz Maybe I can help you as it seems you dont know your business this phone number you say I have on rogers, check and see if there is any calls or data use and call Telus to check and see if the number you are messaging me on belongs to them or you ? Latest outage, problems and issue reports in social media: Fredericton, New Brunswick/Nouveau-Brunswick. At least go with Telus my god, @TELUS I wouldn't give the dog **** off my boot for your cell phone and lousy customer service. I dont watch it, but others do and the rubbish fox spews is why some of our citizens are falling further down the rabbit hole. Having problems? Customer experience on the decline .. @TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus. Really? Okay first youre a fraud and you have no taste. @srbaker @zoftie Telus only offers 75mbit ADSL to me. TELUS said it has reconnected wireless customers in east central Alberta and surrounding communities following an incident Thursday morning. Months of no resolution. @TELUS, what you got? Skip to main. Really? #Telus is the problem..Fox is cheap "entertainment" surprised they consider it news, Well #shawcable, your service has been shaky at best recently, you have cut out on us more often than I care to count and thru some backroom antics you got the sale to @Rogers approved, I don't think we can associate with each other anymore.