Theyre offered with a number of options. Ill be a repeat customer next time I need/want new frames! You can use Zeelool coupons to unlock discounts at their website. J20 Show Coupon Code Expires 09/28/27 15% Off code 15% Off Any Order We wanted our Zeelool review to reflect honest opinions, so we had to turn to the world of online ratings for the best idea of how this brand stacks up. 4:30 PM - 1:30 AM next day (PST), How To Measure Your Pupillary Distance (PD), Asia: Iran, Syria, North Korea, Uzbekistan, Hongkong, Taiwan, South America: French Guiana, Cuba, Venezuela. That said, their service and shipping seem to be more debatable amongst customers. It goes against our guidelines to offer incentives for reviews. 3. At least they didnt until Zeelool entered the picture. Is there a way I can try your frames and see which ones fit me best? Thank you Zeelool team! Will definitely be a repeat customer! I dont understand why I saw so many negative reviews here. - Sun. Find out how we combat fake reviews. Have any lingering questions after this Zeelool review? Prescription eyeglasses frames online at an affordable price. I noticed that you have contacted our Customer Service Department to get help with this issue and our agent has replied to the email. We strive to offer you choices about how personal information is used and shared. VIDEO I received my order very quickly and the quality of the frames and lenses is excellent. 2.Please make sure you do not include non-Zeelool items by accident in your return package. Definitely worth the purchase & the wait! About Return. (Optional) Attach a photo with your reply. until it gets to its final destination in safe hands. Based on our last check on May 21, 2023, Zeelool was not offering in-store pickup. A touch of attitude, a dash of elegance, theres no losing with these tipped frames that just scream out intelligence and grace. Categories Fashion & Apparel Brands; My glasses were delivered today and I am extremely impressed!! Check Zeelool's website to see if they have updated their free returns & exchanges policy since then. Would you please email us the Afterpay number to support@zeelool.com? If you want more information on their returns policy, you can visit their returns policy page here. Again, I LOVE them, they fit my face and I will definitely order another pair sooner than later!!! They came in a box in a bag, with an eye glass cleaning cloth and a PD ruler! No worries about quality though as China is one of the best in the game when it comes to eyewear. Thats why Zeelool keeps costs low to help people afford a wider collection that shows off their personal style. I ordered from the US and it took a little over two weeks to get here.. When we make changes to this policy, In fact, US Reviews offers a bit of a dimmer perspective with a 4.4/10 rating. But right on the website it shows you how to tighten your glasses! Definitely recommended and looking forward to buying more in the future. (US/CA/UK/FR/DE/NL/ES/IE/SG/AU/NZ/CH/SE/FI/IT/MA/KR/MX/BE/PT/AT/JP/PL/BR) One individual even stated, Im honestly surprised by the bad reviews here. We may not know the name of the founder or current owner, but we do relate heavily to that story. Theyre sturdy, reliable, and offer all the good vibes with their stunning sunny color. Dear customer, thanks for reaching out. It's not very easy. If you believe that your child under the age of 16 has submitted personal information to Zeelool in connection with our website or mobile application, 3. Please do yourself a favor and get some Zeelool glasses! The best way to conquer this curiosity reaching out from Mon Sun 4:30 PM 1:30 AM next day (PST). I love the variety & prices of the frames & lenses. Well guide you through the process. Does Zeelool guarantee items with a free return policy? Just got them. thus enabling a unique user experience. Today was my first time wearing one of my frames, and I've gotten a compliment from almost everyone I walked past. Great for cheap reading or blue light glasses as well as those required lenses used for daily vision, this brand has been verified for providing the correct prescriptions at a lower cost. I just want my money back!! Its really the same few basic steps as any other location: Obviously, if there are any issues with the production itself, email customer service as soon as possible to let them know for a replacement or refund. They havent been heavily featured online in the press or media, but theyve still made an impact. These Zeelool glasses are all about a wide and bright view. Reasonable wait time. Automatically apply without coupon code. | Read 9,621-9,635 Reviews out of 9,635 Weve already highlighted some customer complaints about service and shipping, but the other issue brought up tends to revolve around refunds. Replies to negative reviews in < 24 hours. To make your waiting time as short as possible, we recommend you to choose business express delivery. It makes sense due to them being such a classic style, but the fact remains that thousands of individuals adore these frames enough to buy multiple pairs. I followed it and now they fit perfectly! I followed it and now they fit perfectly! I love my new glasses! We also ensure all reviews are published without moderation. We may make changes to this policy, and may apply any changes to information previously collected, as permitted by law. Their sturdy quality is another element popping up consistently in the review section. Have a good day:). The laws that apply to the use and protection of personal information in the United States or other countries or Knoji is a social discussion platform that's 100% free to use. I ordered a pair of glasses from this website. Get the frames via another retailer if youre especially worried. Overall, my first experience ordering here, won't be my last!!! Verification can help ensure real people write reviews about real companies. Also I have bifocals and I am very impressed how well I can see near and far without moving my head up and down. We're looking forward to providing you optimization service! Timely Tracking Information The sole purpose of this information is to track the user's head and face so that the user can control the Service by moving their head, It goes against our guidelines to offer incentives for reviews. So far, the quality is good & they sit comfortable on my ears & nose! Buy quality eyeglasses with a warranty, free lenses, and free shipping. This warranty does not cover damage caused by accidents, negligence, or improper care. Due to the limits on customs clearance, currently only standard shipping is available to Spain. The instructions on the website for things like glasses sizing were excellent. Zeelool will try its best to make sure that you get your eyeglasses in the shortest possible time. Writing your name on the return address will let the recipient know who sent the mail. Both lenses and frames on all 4 pairs are perfect! Verification can help ensure real people write reviews about real companies. Of course I was skeptical of ordering eyeware outside of my optometrist. Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Zeelool Reviews: What Do Customers Think? When i recently checked the order status on usps website it stated that the postage was counterfeit and seized by law enforcement. They answer each and every call, providing that perfect sight in compact and reliable frames that arent afraid of a bit of adventurous living. Great selection! Zeelool delivered my new glasses in 7 days. I'm not comfortable with this and will most likely never use agajn. People deserve options to mix and match depending on outfits and attitudes. Were independently supported by our readers and we may earn a commission when you buy through our links. [1] For example, the first line of the return address should look like: We researched this on Nov 4, 2022. Unfortunately, due to transportation delays, your refund may require an additional 3-5 days to process. Prescription eyeglasses frames online at an affordable price. I am sorry that I didn't locate your order information by your email. I will definitely be ordering again very soon!!!! Yes. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. But right on the website it shows you how to tighten your glasses! 2. Using solid and superior materials, these frames manage to keep costs low without sacrificing on strength, which is always a bonus in our eyes. Whether working with blue light, single vision, or in need of the transition to a progressive lens lifestyle, these frames can work with them all. While we do our best to protect your information in our possession, transmission of information through the Internet may not always be perfect, I got a 3-minute voicemail yesterday stating that I should give them a better review because I got a discount on an order I never intend to make! I can not access any information on Zeelool regarding my recent order. As of May 21, 2023, Zeelool does allow modification & cancellation policies. It will be unable to associate your sales tax payments for past orders with you. March 27, . In this 21st Century, Zeelool has always devoted its efforts to perfect your vision solution no matter the prescription glasses or the fashion glasses you choose. Lenses are great too, very satisfied. Zeelool Coupons & Promo Codes - May 2023 13 Coupon Codes 10 In-Store 0 Offers 3 Deals 0 25% Off code 25% Off On Any Purchase Verified Click through and tap 'copy & go' to receive 25% off on any purchase storewide at Zeelool. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Based on our last check on May 21, 2023, Zeelool was not offering free return policies. There was a problem subscribing this email address Email Address. They take 2-3 days to respond to you and then clearly don't read what you wrote. Please do yourself a favor and get some Zeelool glasses! Most Important, the PRICE and the design's!! The customer service was exceptional. Once your order is delivered, you may proceed to delete your account in your profile; If you have enabled auto-renewal of Zing VIP, you will have to disable the auto-renewal before you can delete your account. We cant forget about color. Theyre very proud to offer extensive international shipping. From travel and photography to fitness and fashion, Natasha's knowledge is all over the place. We researched this on May 21, 2023. Shipping was fairly okay for the most part; took a bit of time to process but not too bad considering I order 3 pairs. At the time of writing this Zeelool review, these glasses are on sale for $17 rather than their regular $29 price. Please kindly note that the ''exchange order'' is not eligible for another exchange/return. Let us know the issue and our team will review and address it. 2. 1.If you want a refund, the original shipping fee on the order, if any, is non-refundable. Due to the limits on customs clearance, currently only standard shipping is available to Spain. or you can contact our Zeelool customer service(support@zeelool.com) to get your tracking information totally free to you. With many years of experience, we have kept on providing our customers with the desired vision solution online. If you disagree with any part of the policy then you should immediately discontinue access or use of the services. Of course I was skeptical of ordering eyeware outside of my optometrist. We use dedicated people and clever technology to safeguard our platform. This means, at any point in time you can track your eyeglasses. We understand that not everyone wants to be ordering prescription lenses online, but the variety available from this one is unbelievable. Who doesnt love a lady in glasses? Edit Lists Featuring This Company Section, Southern US Companies With Less Than $10M in Revenue (Top 10K), Southern US Companies With More Than 50 Employees (Top 10K), Greater Philadelphia Area Companies With More Than 100 Employees. Essentially distance, reading and sunglasses all in one. I've purchased 7 (readers) in the last 3 weeks--pleased with each one!!! Well say it now their answer likely exists in the endless options. Replies to negative reviews in < 24 hours. We will not be responsible for sending back those items to you. 2. So they offered me a 15% discount on my next order and have been harassing me daily to change my customer service review. The best part about this brand (other than their expansive and unparalleled collection) has to be their quality. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The instructions on the website for things like glasses sizing were excellent. I ordered reading glasses so I will look professional while on interviews instead of wearing flimsy Dollar Store glasses. Information we maintain may be stored in the United States. Again, I LOVE them, they fit my face and I will definitely order another pair sooner than later!!! 4. Thankyou Zeelool. Such a wide selection of unique glasses. The Ainslee Sunglasses perfectly balance that feeling of fun and formal with ease. We collect a variety of types of information. Zeelool help center tells you how to care for eyewear, how to video, more FAQs, and If you need, contact Zeelool customer service by phone, chat, and email. Please notice that the price of the new item(s) should be equivalent to the original item(s) and the price difference will be needed if there is any. As for normal returns, all we can do is offer up these steps with no real ETA for that money back. Set out with these stylish frames for $10, on sale from the regular price of $23. The best part about these frames? Thank you for the ease in ordering, altering and receiving my order!! Thank you for your support and understanding. Our solution? I am elderly with a set income and need my glasses asap and should be able to to talk to a person not recording or email replies. Not only does Zeelool focus on style, but they follow through with reliable frames made to withstand the pressures, accidents, and adventures of everyday life. For those who really like the style, stock up with more than one color to really be ready for each day. International Association of Better Business Bureaus. of viewers and displayed publicly. This is especially important if you're sending the mail from work or an apartment complex, where there could be a variety of senders. No worries If you are not satisfied with the eyeglasses ordered on Zeelool, you can choose to return the items for replacement or refund. Weve listed just a few of the top discounts available right now to keep in mind when purchasing: Our Zeelool review discovered that one of the reasons costs remain so low comes down to availability. Yes, MMOGA does offer free returns and exchanges. Delivery was fast and follow up of ordering was excellent service. This applies to items purchased online and in store. We and the third-parties may use the information collected to personalize your experience with our services and to help manage online advertising programs. You should only send it to the address on the Return Shipping Label we provide or the address got from the Customer Service Department. How do I repair my glasses? Unsatisfactory products can be exchanged or refunded within 30 days of being received. Do you offer to repair glasses? The coupons also are a plus too, since glasses are always expensive! The frame is cute, the prescription lenses (single vision) seem good so far, but my experience has been great., The same customer later (in their lengthy review) combatted claims against customer service by noting I connected customer service after I placed my order and they got back to me within a day..